Shipping policy
Shipping Policy
1. Delivery Area
Makebrik currently ships to the Netherlands.
For delivery requests outside this area, please contact us at information@makebrik.com before placing your order.
2. Processing Time
Orders are processed within 1 business day after payment confirmation.
You will receive a shipping confirmation email with your tracking number as soon as your parcel has been picked up by the carrier.
3. Delivery Time
| Destination | Estimated delivery time |
| Netherlands | 2 to 4 business days |
Combined with processing time, most orders arrive within 3 to 5 business days of purchase. The times shown above are estimates. They may vary depending on the carrier and periods of high demand (holidays, sales).
4. Order Tracking
A tracking link will be sent to you by email once your order has shipped. You can track your parcel directly using this link.
If you experience any issue with tracking, please contact us at information@makebrik.com with your order number.
5. Shipping Costs
Applicable shipping costs are clearly shown at checkout, before you confirm your order.
6. Damaged or Lost Parcels
**Damaged parcel on delivery:** refuse the parcel or note your reservations with the carrier, then contact us within 48 hours with supporting photos. We will handle your request as a priority.
**Lost parcel:** if your parcel has not arrived within the estimated delivery time, please contact us at information@makebrik.com. We will open an investigation with the carrier and keep you updated.
7. Delivery Address
Please check the delivery address you enter at checkout carefully. Makebrik cannot be held responsible for a delay or failed delivery caused by an incorrect or incomplete address.
If you notice an error, contact us immediately at information@makebrik.com — we will do our best to correct it before your order ships.
Last updated: May 2026